Genomic Quality Assessment (GenQA) is an External Quality Assessment (EQA) provider to organisations working with testing technologies in the fields of genomic diseases and medicine.

Key Challenges:

  • Enable the delivery of new online EQA products and services
  • Enable the administration of an expanding client base
  • Work closely with the customer to develop and deliver systems within an ambitious strategic plan
  • Develop a range of new online products and services in response to the rapidly changing technological field
  • Respond to the demand for training and assessment due to the COVID pandemic

The Solution:

  • Axiom Technology based administration systems for the GenQA back-office and for laboratory users
  • New online EQA systems for cytogenetics and the integration of TACT based assessment modules
  • A close working partnership with regular project management meetings
  • An ongoing plan of incremental improvement to existing software services and a schedule of new system developments

The Result:

  • Enabled GenQA to become a leading innovator and provider of EQA services
  • Allowed GenQA to scale its operations and customer base
  • An expanded range of EQA services
  • Supported GenQA in its accreditation
  • An enhancement of GenQA profile